Last Updated: August 15, 2026

1. REGISTRATION FEE REFUND ELIGIBILITY

Due to the transactional nature of assigning unique Rider IDs, digital registrations, and preparing finisher packs, all challenge registration fees paid to Iron Miles India are **non-refundable**. Once an order is processed and the Rider ID is generated, the fee cannot be refunded for any reason, including:

• Change of mind or cancellation of your attempt.
• Mechanical failure or breakdown of your motorcycle before or during the attempt.
• Unfavorable weather conditions, roadblocks, or routing issues.
• Failure to complete the selected distance within the time duration limit.
• Disqualification due to speed or rule violation.

2. ATTEMPT DATE RESCHEDULING

We follow a highly flexible model. If you cannot complete your attempt on the preferred date chosen during registration, you may reschedule your attempt to any other date within **6 months** of registration. You do not need to register again or pay additional fees. Simply notify our verification support team at least **24 hours** before your originally planned start time.

3. CHALLENGE SWITCHING

If you have registered for the **Iron 1600** and decide before starting that you would like to switch to the **Iron 800**, you may do so by informing our support team. Please note that no partial refunds will be processed for the difference in fees.

If you have registered for the **Iron 800** and want to upgrade to the **Iron 1600**, you must register for the upgraded level and pay the applicable fee.

4. CANCELLATION PROCESS

For rescheduling notifications, upgrade upgrades, or policy questions, please email our billing department at: ironmilesindia@gmail.com. Please cite your Name, Rider ID, and Transaction Order ID in the email body.